Benefits.

The communication plan allows teams to improve their communication, to decrease the number of conflicts and to increase productivity.

When to apply?

After the definition of the roles; the latest moment to do it is at the start of the realisation stage of the project.

How to?

Analyse the needs and fears of all stakeholders; define the major exchanges of information by determining the senders, the receivers, the content of the message, the channel that should be used, the time and the place the exchanges have to take place.